Our programs are delivered through a unique method of combining live facilitation with video instruction from renowned authorities in the area of study.
It emphasizes involvement, participation and teamwork and represents a complete departure from traditional training methodology. Perhaps the most impressive thing about our training is that it works with all sizes of companies, departments and groups, from major multi-national giants to small, local firms.
Approximately 75% of the training is devoted to discussion, coaching, and exercises that allow your staff to apply the skills they learn to your customers and your business. It also focus discussion on your business and your customers.
Training Methodology
We are adept at providing specialist training through a proven delivery method and instruction format
Delivery Method
Instruction Format
We deliver our training programs via an innovative instruction format outline as follows:
- Live facilitation by an experienced instructor
- Video based instruction
- Discussions and exercises are devoted to the training needs of your company and employees
- Practical take-home action plans
- Pre-read materials and group